Shipping policy

Shipping costs are calculated based on the cumulative weight of the entire order and vary for domestic and international delivery.

In the event of a non-delivery due to a mistake by you (e.g., incorrect name, address, or contact number), any additional cost for re-delivery will be the responsibility of the user placing the order.

Shipment and delivery processing starts from the day payment is confirmed for the order placed with Pelle India Pvt Ltd. The shipment and delivery time is an approximate estimate provided by the vendor for each product. Pelle India Pvt Ltd shall not be liable for any delay or non-delivery of purchased goods due to events such as floods, fires, wars, acts of God, or any other cause beyond the control of Pelle India Pvt Ltd.

The user must agree to provide authentic and true information to avoid any delays or loss of merchandise. Pelle India Pvt Ltd reserves the right to confirm and validate the information and other details provided by the user at any time. If, upon confirmation, such user details are found to be inaccurate (wholly or partly), Pelle India Pvt Ltd reserves the right, at its sole discretion, to reject the registration and debar the user from using the services available on this website and/or other affiliated websites without prior notice.

All duties and taxes for international shipping shall be borne by the customer. Pelle India Pvt. Ltd. is not liable for any duties or taxes for international shipping.